Qualifying products* purchased online through BottomsOut.com may be returned within 14 days from the original date of purchase.
All shipping costs for returned merchandise are the sole responsibility of the customer; however, exceptions will be considered if the reason for the return is due to a technical or logistical error on the part of Bottoms Out.
All merchandise must be returned unused, unwashed, and in a condition for resale, which requires that it also be accompanied by the original hang tags. Additionally, a purchase receipt from BottomsOut.com is required. Once our warehouse is in receipt of your returned merchandise, they will process.
To return your item, please ship it via a trackable method such as UPS or Fedex to:Bottoms Out Returns
37 W 37th Street
If you would like to exchange an item, simply return the unwanted item for a refund and place a new order for the replacement item.
WHAT ITEMS ARE NON-REFUNDABLE?
- International Orders
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Original shipping charges except in cases where we have made a shipping error.
- Collaborative apparel releases.